POPIA Notice
Protection of Personal Information (POPIA) Compliance
KR Branding & Gifting Solutions (Pty) Ltd respects your right to privacy and is committed to protecting the personal information you share with us in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
This notice explains how we collect, use, store, and protect your personal information, as well as your rights under POPIA.
1. Information We Collect
We collect and process personal information that is necessary to provide our products and services, including but not limited to:
-Names, company details, and contact information (such as email addresses and phone numbers).
-Delivery and billing addresses.
-Order, payment, and account details.
-Any correspondence or communication you have with our team.
We may also collect limited website usage information through analytics tools to improve our website and services.
2. Purpose of Collecting Information
Your personal information is collected and processed for the following legitimate business purposes:
-To respond to inquiries, provide quotes, and process orders.
-To deliver branded products and manage client relationships.
-To communicate updates, confirmations, or information related to your orders or account.
-To improve our products, services, and customer experience.
-To comply with legal, tax, and regulatory obligations.
We do not sell, rent, or trade your personal information to any third parties.
3. Information Sharing
Your personal information may be shared only with trusted third-party service providers where necessary, such as:
Couriers and logistics companies for delivery.
-Branding or production partners for order fulfillment.
-IT and data storage providers for secure record-keeping.
All third parties are bound by confidentiality and data protection agreements to ensure your information remains secure and is used only for its intended purpose.
4. Data Security
We implement appropriate, reasonable technical and organizational measures to safeguard your personal information against loss, damage, unauthorized access, or misuse.
Access to personal data is restricted to authorized personnel only.
5. Retention of Information
Personal information is retained only for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, or resolve disputes. When no longer required, your information will be securely deleted or anonymized.
6. Your Rights
Under POPIA, you have the right to:
-Request access to your personal information.
-Correct or update inaccurate or incomplete information.
-Object to the processing of your information in certain circumstances.
-Request the deletion of your information, where applicable.
-Lodge a complaint with the Information Regulator (South Africa) if you believe your data has been mishandled.
7. Contact Us
If you have any questions, concerns, or requests regarding this notice or your personal information, please contact us:
Email: info@krbranding.co.za
Tel: +27 82 852 7362 | +27 82 907 1077