Privacy Notice
1. Introduction
KR Branding & Gifting Solutions (Pty) Ltd (“we”, “our”, or “us”) respects your right to privacy and is committed to protecting the personal information of our clients, suppliers, and website visitors.
This Privacy Notice explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, and other applicable South African privacy laws.
By using our website or engaging with us, you consent to the processing of your personal information as described in this notice.
2. Information We Collect
We may collect and process the following types of personal information:
Identity details: name, company name, designation, and registration information.
Contact details: phone number, email address, and physical/delivery address.
Transactional details: quotations, orders, invoices, and payment records.
Communications: correspondence, inquiries, and feedback shared with us.
Website usage information: limited data such as IP addresses or site analytics to help us improve our website and services.
We collect this information directly from you or through lawful third-party sources where applicable.
3. How We Use Your Information
Your personal information is processed for the following purposes:
-To respond to inquiries, provide quotes, and manage client accounts.
-To process and fulfill orders, including product branding and delivery.
-To send confirmations, updates, and necessary service-related communications.
-To improve our products, services, and website experience.
-To comply with legal, financial, and regulatory obligations.
We will never sell or rent your personal information to any third parties.
4. Information Sharing
We may share your personal information with trusted third parties strictly for business purposes, including:
-Delivery and logistics partners to fulfill orders.
-Branding or production partners to complete product customization.
-IT, payment, and data service providers for secure systems management.
All service providers are contractually obligated to maintain the confidentiality and security of your information and may not use it for any other purpose.
5. Data Protection and Security
We use appropriate, reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
Access to personal data is limited to authorized employees and service providers who require it to perform their duties.
6. Data Retention
We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected or as required by law.
When no longer needed, personal data is securely destroyed or anonymized.
7. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
-Request access to your personal information.
-Request correction or deletion of your personal information.
-Object to the processing of your personal information (where legally applicable).
-Lodge a complaint with the Information Regulator of South Africa if you believe your data has been unlawfully processed.
Information Regulator
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
8. Updates to This Notice
We may update this Privacy Notice periodically to reflect changes in our business operations or legal requirements. Any updates will be published on this page with the effective date noted below.
Last Updated: 23/10/2025
9. Contact Us
If you have any questions or wish to exercise your data protection rights, please contact us:
Email: info@krbranding.co.za
Tel: +27 82 852 7362 | +27 82 907 1077